At **Blertas**, customer satisfaction is our priority.

If you are not satisfied with your purchase, you may request a **return or refund within 14 days** after receiving your order.

Return conditions:

* The product must be unused
* The product must be in its original packaging
* The product must not be damaged

Once we receive and inspect the returned item, the refund will be processed using the same payment method used for the purchase.

Shipping costs may not be refundable unless the item was defective or incorrect.